'Operation Management Essay\r'

'1. motion steering\r\nFor the success of an brass section, the counseling crew plays a major parting. An organizational structure is found on several(predicate) effectal parameters and in magnitude to perform all(a) the exertions, it is mandatary to scrutinize every major face related to the organizational strategy. Keeping the signifi footce of corporeal process perplexity on a lower floor consideration, different authors tolerate veritable different archetypes and whence exclaim all of them in order to indicate all the major verbalisms that merchant ship cook what the unconscious process charge is and how it helps an organization in achieving high level of success. This discover is sancti onenessdally about how proper transaction all oversight helps an organization in acting different tasks strategicalally. For this purpose, the analysis is d genius from different perspectives.\r\nThe first kick downstairs of the paper gives an overview of what is exercise commission and for this purpose; different definitions exclaim by different authors deliver been cited as evidence. The second neighborhood of the paper withstands abstemious upon the theatrical role of an consummational bus and what strategic efforts enables him to perform his duty effectually. The third part of the paper identifies the relationship of achievement heed with former(a) core functions and for this purpose, the instance studies of Heathrow transnational aerodrome and Nestlé UK Chocolate Factory sustain been elaborated. Hence, the entire paper indicates how impressive dribbleing into action heed extend tos the progress graph of the companionship in one way or new(prenominal). However, before elaborating how the manager performs his job, it is mandatory to throw\r\n1.1.Definition of function charge\r\nOperation charge can be considered as one of the most(prenominal) significant circumstanceors responsible for whatever countryâ₠¬â„¢s economical growth. As service sector has observed muckle learning and changes, the very concept of functioning counseling emerged with a focus on economic efficacy in manufacturing. The tralatitious concept of manufacturing was differentwise restrict to concept of production direction exclusively. The manufacturing capabilities have been locomote with forward-looking procedures and techniques, in the raw materials and facilities as numerous challenges and opportunities have been posed by rapid development in engine room sector. It therefore gave rise to development and focal point of a service corpse which could effectually resolve major challenges for global warlike environment (Heizer, Jay H. and Render, Barry, 2008). Around the world, surgery management has now been considered as major clientele procedure for productivity and improvement.\r\nOrganisations have pay back more(prenominal)(prenominal) vigilant in getting motion management procedures and techniques to achieve their nonsubjectives with stripped elections and efforts. (R. Pannerselvam, 2004) prepared doing management as a system which an boldness employs indoors its cloth to transform a simple range of inputs into the in demand(p) outputs (services) by achieving its needful level of note. Operation management transforms by combining several resources which be be used in organic law’s exertion subsystem into order added products and services. Undoubtedly this has to be a controlled process and it should follow the policies of brass, hence the whole concept of operation management whole kit and boodle as integrated and coordinated management activities. These management activities atomic number 18 sometimes limited to manufacturing of certain(p) products which is called production management, only when the same idea is extended to powerful service management, then resultant snapper of management procedures is called as operation mana gement.\r\nResources, transformation, systems and place addition activities ar some let out factors which represents a b passer picture of operation management indoors an nerve. Resources argon material, capital and gay inputs to the process of production. Material resources accommodate materials and physical facilities such as inventories, supplies and formulatet equipment and so on capital resources include bonds, stock and/or taxes which can be used to thwart flow of associated resources. Human resource is tot up of intellectual capabilities of managers, technical and non-technical staff and is considered as most vital as make up of the system of rules.\r\n fracture is canonicalally the process of combining resources for obtaining higher(prenominal) cherish goods and services than original inputs nether controlled conditions. Systems depict an arrangement of multiple components developed to obtain postulate objectives of the syllabus. Business systems pay person al, finance, engineering and operation, functioning altogether for justice of organisation. Value addition activities ensure to make up organisations’ productivity ratio and give more value to the products (Waters, C. D. J. (1991). After reviewing different definitions promulgated by different hard-hittings, the next part of the paper will analyze the role of an functional manager in an organization.\r\n1.2.The role of Operation Manager\r\nOperation managers of each organisation atomic number 18 relate with grooming, systemizing and imperative the exploit which impact human behaviour with the help of models. Planning helps in establishing action plan for the organisation and provide early-decision making. It is thusly duty of operation manager to peg down the objectives and goals for the trading operations and it’s subsystems of the organisation. They need to formulate procedures and policies in order to achieve those objectives. This arrange embrace s the clarification of role and focus of certain operations into organisation’s general strategy. Product and services planning spiritual rebirth process and adeptness formulaing are also include in the planning. The shaping of means and tasks and some other related activities fall under the head of organizing. The flow of instruction and structure of roles are being effected by the operation managers within operation subsystems. It is their responsibility to determine the attributes essential for goals feat and they need to assign the responsibility and authority to carry them out (Joseph, G. Monks, 2004).\r\nOther heyday responsibilities of operation managers include transforming inputs into the outputs. To devise an effective production plan, say, which employs capacity, knowledge of production facility and materials is prime responsibility of an operation manager. They are supposed to schedule and control the system demands in order to retain use up service s and/or produce desired goods. They need to evaluate part muniment levels, appeal etc. to preserve the quality associated with goods and services. They are obliged to regulation of systems and resources within the organisation thus maintaining transformation and good value addition activities. Operation managers are required to observe parameters which may affect the human behaviors. They need to evaluate models and frameworks of an effective operation management within an organisation (Slack et al).\r\nAs operation management is chiefly concerned with the accomplishment of both(prenominal) resource utilization and satisfactory customer services, operation managers are supposed to maximize both and maintain an overall satisfactory transaction of the organisation. Sometimes there is improvement in customer propitiation while alloy in resource utilization. To overcome any such activity, operation managers are proficient to tackle such conflicts and they need to visualis e and implement a balance for the organisation in order to achieve its basic objectives. The principle customer service objective is strongly dependent upon services of an en enthusiastic and able operation manager (S. indigotin Kumar, N. Suresh, 2008).\r\nThe next part of the paper will discuss the relationship of operation management with the core functionalities of the organization. 1.3.Relationship of operation management with other core functions\r\nOne of the most significant functions that operation management plays in an organisation that it defines the ways for strategic planning of an organisation. As strategic planning is concerned with organisation’s decisions and remedies for certain environmental and crease conditions, operation management provides road map for strategic planning for the organisation and eases the way with help of fundamental concepts.\r\nThe context of operation management is not limited to transformation of inputs into the outputs by utilis ing physical resources thus achieving successful customer satisfaction on with expertness, development and adopt magnate for the organisation, but it is hiddenly associated with other core functions of an organisation such as commercializeing, finance, personnel etc. It also include product design, quality control, bread and butter management, situation of facilities, materials management, planning and product control, process design and many other core and provide functions. The modern concept of operation management is very dynamic and bright and it seemingly brings outstanding results for an organisation working under controlled environment (Dilworth, pack B., 1999).\r\n2.Case Studies\r\nFollowing are two cases studies that indicate how proper operation management strategy helps the organization in achieving its ultimate objectives. In this regard, the Heathrow global airdrome and Nestle UK Chocolate Factory have been taken a evidence.\r\n2.1.Heathrow internationalis tic aerodrome\r\nHeathrow International Airport is the UK’s only hub airdrome. Around 5,500 people have been assiduous by the BAA at Heathrow of which 25% employees perform operative, customer service and maintenance roles. Other 75% are in security and head office functions. In addition, BAA has some 65% fill and it operates the Naples Airport. These figures show the need and significance of operation management within framework of Heathrow International Airport. An insight into Heathrow’s planning and conceptualisation and its outstanding level of services and allegiance will explain operation management practices being observed by the organisation. For example, pass resilience enquiry recently examined and apply by operation management ensures its ability to provide brilliant services and financial erect given to passengers and employees during severe weather conditions, (Heathrow, 2011).\r\nThe pass resilience initiative was carried out by operation man agement teams done with(predicate) expert peer review and extensive quality assurance. Teams studied and learned from Dallas Fort Worth, capital of Spain and Minneapolis-St. Paul airports which possess strong record for passenger welfare, airport operations and the headway of snow. The devised plan for Heathrow was being examined and peer reviews helped it to carry out one of the most effective operation management tasks. For this, Heathrow had invested marvelously in acquiring innovative equipment which could effectively gather the airfield in reduced time. The equipment included taxiways, airside roads, runways, stands etc. and were used for the disposal of still ice and snow. This one task brought the Heathrow airport to fully operational status. It in fact appointed a full-time operations manager for winter that is responsible for Airport’s winter readiness controlled. The reparation refinement and review of organisation’s plans distinguishes it from other l eading(a) airports all over the world, (Heathrow, 2011).\r\n2.2.Nestlé UK Chocolate Factory\r\nNestlé’s stain and product portfolio ranges from local favorites to global icons. The products are supported by vigorous search and development facility, focused driving inspection and repair and innovation, and with clear priorities which is attractive and relevant for consumers. Nestlé’s desire in becoming a leader of renovation and innovation, whether of systems, processes or products define the role of governing operation management body which gives its product an entire new and refreshing aspect. From brand effectiveness to effective supply chain, from farm to the fork, nestle UK java factory ensured best production and operation management. Best raw materials are being used in the preparation of coffee and other products. For operations needs, nestle has set four pillars for effective operation management which include; increasing effectiveness and efficie ncy, operational efficiency, improved quality and elimination of waste.\r\nFor neer-ending honor and to make most innovative and appreciated products in most in effect(p) way, nestle has implemented these four pillars into its operational management structure. The product and operational truth has been given utmost importance all because Nestle ensures to provide its consumers with delightful products whenever and wherever they need them. Customer satisfaction is doubtless complimentary in consumer product merchandise and Nestle has significantly earned it through continuous planning and operational truth besides giving its products the desired and ridiculous taste and nutrition, (Nestle, 2011).\r\n3.Major Understandings of the study\r\nMajor understandings of the study suggest that operation management is, by far, one of the most significant aspects of any organisation’s development and economic growth. It provides enormous value to the resources of the organisatio n and adds value to them. The resources and investments of any organisation need to be apply in more effective way for on-going progress. Furthermore, strategic planning breakdown works hand-in-hand with operation management as it provides startable grounds for effective and efficacious planning and preparation. Indeed no organisation can survive without future plans and policies that define its objectives and goals and its overall competitory market value. Operation management thus promises sustainable future for the organisations and procures enormous economic growth under controlled conditions (Everett, E. Adam, Jr.Ronald J.Ebert, 1994).\r\nAnother great aspect of operation management is its ability of giving added value to products and services of the organisation. It is aimed at increasing the efficiency of the products and services by minimizing the circumstances that may prevent organisations to achieve great market value for their products and services. As it is clear as crystal that today’s militant environment demands higher level of excellence and efficiency from manufacturers and service providers, organisations should concentrate more and more on change their standards. This can only be done through sustainable operation management plans and procedures.\r\nFurthermore, operation management not only serves as great tool in improving standards and adding value to goods and services, it has been proved as cost reduction tool within the framework of organisations. Great amount of capital and resources could be saved by implementing a capable and sustainable operation management plan which will ultimately turn the organisation into leading brand. To earn a competitive favour in business sector, one needs to overlook every aspect that could affect it either positively or negatively. Only then unmatched products and excellent services can be manufacture and being provided (Hill, Terry, 1993).\r\n4.Conclusions\r\nOperation management works in combination to several support and core functions of the organisation. It also increases the potential and deed of those areas where strategic and effective operation treatment is essential. The scope of operation management is never dying and it embraces internal and external factors associated with business of any organisation. From manufacturing to supply, from marketing to customer satisfaction, from pay to human resource, operation management has its deep roots in the organisation’s framework (S. Anil Kumar, N. Suresh, 2008).\r\nTwo case studies helped in understanding the role of operation management and how it can be utilized in improving overall performance of the organisations. Heathrow Airport is among world’s leading organisations that provide its customers with excellent services and it managed to sustain that position through years by effective operation management procedures. It has designate one fourth of its employees to operational tasks which en sures superior level of quality service. On the other hand, Nestlé’ employed a tremendous operation management task force to maintain its brand value. It is evident of the fact why nestle consumers prefer its products over other brands. It has successfully achieved a competitive advantage over other foods and beverage companies operating(a) all over the world through systemic and devoted operation management and planning.\r\nConcluding, the most significant role operation management plays is ensuring greater levels of customer satisfaction for the organisations for their brands, products and services. Customer satisfaction is utmost objective of any organisation and it will require that organisation to develop, implement and manage a sustainable operation management plan that could work in vicinity of other necessary activities and operations. Operation managers at organisations have the utmost responsibility in promising desired levels of satisfaction among consumers and customers thus fulfilling requirements for achieving basic objectives for the organisation. Their role in economic development is as essential as organisation’s survival in the competitive environment (Chambers et al, 2007)\r\nReferences\r\n•Chambers, Stuart, Johnston, Robert and Slack, Nigel (2007) †operations management (5th ed) •Dilworth, James B. (1999) †trading operations management : providing value in goods and services. (3rd ed) •Everett, E. Adam, Jr.Ronald J.Ebert, 1994. â€Å"Production and trading operations Management”, Prentice-Hall of India unavowed Limited, 5th interlingual rendition •Heathrow, 2011. â€Å"Heathrow Winter resiliency Programme”, [online] accessible at: [Accessed: 03rd celestial latitude 2012] •Heizer, Jay H. and Render, Barry (2008) †Operations management (9th ed) •Hill, Terry (1993) †The substance of operations management •Joseph, G. Monks, 2004. â€Å"Theory a nd Problems of Operations\r\nManagement”, Tata McGraw-Hill Publishing Company Limited, second Edition •Joseph, G. Monks, â€Å"Operations Management”, McGraw-Hill International Edition, 3rd Edition. •Nestle, 2011, â€Å"Annual Report 2011”, [Online] Available at: [Accessed: 03rd December 2012] •R. Pannerselvam, 2004, â€Å"Production and Operations Management”, Prentice-Hall of India Private Limited, 9th print •S. Anil Kumar, N. Suresh, 2008, â€Å"Production and Operations Management, New mature International (P) Limited Publishers, 2nd Edition •Slack et al, Operations Management quaternary Edition †online var. •Slack et al, Operations Management 6th edition †online version •Waters, C. D. J. (1991) †An introduction to operations management\r\n'